Privacy Policy
Effective Date: March 12, 2026
Tide Guide (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you use the Tide Guide website and app.
Information We Collect
Information You Submit
If you contact us through the Tide Guide support form, we collect the information you choose to provide, which may include:
- Your name
- Your email address
- The message you send us
Anonymous Usage and Technical Data
We may collect limited anonymous usage and technical information to help maintain and improve Tide Guide. This may include:
- App usage patterns
- Feature interactions
- Performance and diagnostic data
- Standard website and hosting request data
This information is not intended to identify you personally.
How We Use Your Information
We use collected information to:
- Respond to support requests and questions
- Improve app performance and user experience
- Monitor reliability, diagnose issues, and maintain security
- Better understand how Tide Guide is being used
Data Sharing and Disclosure
We do not sell or rent your personal information.
We may use third-party service providers to help operate the website, deliver support, host content, or analyze performance. These providers only receive the information needed to perform those services.
Data Retention
Support messages and related contact details are retained only as long as needed to respond, troubleshoot, and maintain support records.
Anonymous usage and technical data may be retained for as long as reasonably necessary to improve the app, monitor stability, and analyze trends.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page. Your continued use of Tide Guide after an update means you accept the revised policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: